Privacy Policy

Hudson Pearl Holdings LLC dba 14Pearl Travel ("14Pearl Travel," "we," "our," or "us") respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy describes how we collect, use, disclose, store, and protect information obtained through our website, travel-planning services, communications, forms, and related interactions.

By using our website, requesting services, providing information, making travel arrangements, or otherwise interacting with 14Pearl Travel, you consent to the practices described in this Privacy Policy.

1) Information We Collect

We may collect personal information including:

  • Name

  • Mailing address

  • Email address

  • Telephone number

  • Date of birth

  • Passport information

  • Visa information

  • Known Traveler Number, Redress Number, Global Entry information, or similar travel credentials

  • Frequent traveler program information

  • Emergency contact information

  • Travel preferences

  • Travel itineraries and reservation details

  • Payment information

  • Travel insurance information

  • Information submitted through inquiries, forms, surveys, emails, consultations, or other communications

We may also collect technical information including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage information

  • Cookies and analytics data

2) How We Use Information

We may use information to:

  • Provide travel-planning and advisory services

  • Create, modify, and manage travel reservations

  • Communicate regarding travel arrangements

  • Coordinate services with travel suppliers
    Process payments

  • Provide customer support

  • Respond to inquiries

  • Improve our services

  • Prevent fraud and unauthorized activity

  • Comply with legal obligations

  • Enforce agreements

  • Send marketing communications where permitted by law

3) Sharing Information

To provide travel services, we may share information with:

  • Hotels and resorts

  • Airlines

  • Cruise lines

  • Tour operators

  • Transportation providers

  • Travel insurance providers

  • Destination management companies

  • Technology providers

  • Payment processors

  • SmartFlyer Professional advisors

  • Government agencies when required by law

We do not sell personal information to third parties for monetary compensation.

4) International Transfers

Travel arrangements frequently require transmission of personal information across international borders.

By requesting travel services, Client authorizes 14Pearl Travel to transmit personal information to suppliers, service providers, governmental authorities, and other entities located throughout the world as necessary to facilitate travel arrangements.

Privacy laws in foreign jurisdictions may differ from those in the United States.

5) Payment Information

Payment information may be processed through secure third-party payment providers, suppliers, reservation systems, and financial institutions.

14Pearl Travel does not guarantee the security of any third-party payment platform and is not responsible for acts, omissions, breaches, failures, or security incidents involving independent third-party payment providers.

6) Third-Party Technology Providers

14Pearl Travel may utilize third-party technology providers, reservation systems, customer relationship management platforms, payment processors, website hosts, communication providers, analytics providers, marketing platforms, and similar vendors in connection with its business operations.

14Pearl Travel is not responsible for the privacy practices, security procedures, acts, omissions, errors, failures, or policies of independent third-party providers.

7) Data Security

14Pearl Travel maintains commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no system, network, website, transmission method, storage platform, or security procedure is completely secure.

Accordingly, 14Pearl Travel does not guarantee absolute security and disclaims liability for unauthorized access, cyberattacks, data breaches, interception, theft, corruption, destruction, disclosure, or loss of information except to the extent liability cannot be disclaimed under applicable law.

8) Retention of Information

We may retain information for as long as reasonably necessary to:

  • Provide services

  • Maintain business records

  • Resolve disputes

  • Enforce agreements

  • Comply with legal, tax, accounting, insurance, regulatory, and operational requirements

9) Marketing Communications

You may receive promotional communications from 14Pearl Travel.

You may opt out of marketing emails by using the unsubscribe link included in such communications or by contacting us directly.

Transactional and travel-related communications may still be sent when necessary to provide services.

10)Cookies and Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, personalize content, understand website usage, improve user experience, and evaluate marketing effectiveness.

You may modify browser settings to limit or disable cookies, though certain website functions may not operate properly.

11) Third-Party Websites

Our website may contain links to third-party websites.

14Pearl Travel is not responsible for the content, privacy practices, security, policies, or actions of any third-party website, platform, supplier, or service provider.

12) Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of certain personal information maintained by 14Pearl Travel.

14Pearl Travel may decline requests where permitted or required by law, where necessary to complete travel services, maintain business records, comply with legal obligations, prevent fraud, protect legal rights, enforce agreements, or satisfy insurance, tax, accounting, or regulatory requirements.

13) No Warranties

To the fullest extent permitted by law, 14Pearl Travel makes no representation, warranty, or guarantee regarding the accuracy, completeness, reliability, availability, security, or uninterrupted operation of any website, platform, technology provider, supplier system, or third-party service.

14) Limitation of Liability

To the fullest extent permitted by law, 14Pearl Travel shall not be liable for any indirect, incidental, consequential, special, punitive, exemplary, reputational, business interruption, data-loss, cyber-related, or similar damages arising from or relating to the collection, storage, transmission, disclosure, processing, or protection of information.

15) Changes to this Privacy Policy

14Pearl Travel may modify this Privacy Policy at any time by posting an updated version on its website.

The most current version shall control and shall become effective upon posting.

Continued use of our website, services, communications, or travel-planning services following publication of an updated Privacy Policy constitutes acceptance of the revised Privacy Policy.

  1. Contact Information

Questions regarding this Privacy Policy may be directed to:

Hudson Pearl Holdings LLC
d/b/a 14Pearl Travel

info@14pearltravel.com