Privacy Policy
Hudson Pearl Holdings LLC dba 14Pearl Travel ("14Pearl Travel," "we," "our," or "us") respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy describes how we collect, use, disclose, store, and protect information obtained through our website, travel-planning services, communications, forms, and related interactions.
By using our website, requesting services, providing information, making travel arrangements, or otherwise interacting with 14Pearl Travel, you consent to the practices described in this Privacy Policy.
1) Information We Collect
We may collect personal information including:
Name
Mailing address
Email address
Telephone number
Date of birth
Passport information
Visa information
Known Traveler Number, Redress Number, Global Entry information, or similar travel credentials
Frequent traveler program information
Emergency contact information
Travel preferences
Travel itineraries and reservation details
Payment information
Travel insurance information
Information submitted through inquiries, forms, surveys, emails, consultations, or other communications
We may also collect technical information including:
IP address
Browser type
Device information
Operating system
Website usage information
Cookies and analytics data
2) How We Use Information
We may use information to:
Provide travel-planning and advisory services
Create, modify, and manage travel reservations
Communicate regarding travel arrangements
Coordinate services with travel suppliers
Process paymentsProvide customer support
Respond to inquiries
Improve our services
Prevent fraud and unauthorized activity
Comply with legal obligations
Enforce agreements
Send marketing communications where permitted by law
3) Sharing Information
To provide travel services, we may share information with:
Hotels and resorts
Airlines
Cruise lines
Tour operators
Transportation providers
Travel insurance providers
Destination management companies
Technology providers
Payment processors
SmartFlyer Professional advisors
Government agencies when required by law
We do not sell personal information to third parties for monetary compensation.
4) International Transfers
Travel arrangements frequently require transmission of personal information across international borders.
By requesting travel services, Client authorizes 14Pearl Travel to transmit personal information to suppliers, service providers, governmental authorities, and other entities located throughout the world as necessary to facilitate travel arrangements.
Privacy laws in foreign jurisdictions may differ from those in the United States.
5) Payment Information
Payment information may be processed through secure third-party payment providers, suppliers, reservation systems, and financial institutions.
14Pearl Travel does not guarantee the security of any third-party payment platform and is not responsible for acts, omissions, breaches, failures, or security incidents involving independent third-party payment providers.
6) Third-Party Technology Providers
14Pearl Travel may utilize third-party technology providers, reservation systems, customer relationship management platforms, payment processors, website hosts, communication providers, analytics providers, marketing platforms, and similar vendors in connection with its business operations.
14Pearl Travel is not responsible for the privacy practices, security procedures, acts, omissions, errors, failures, or policies of independent third-party providers.
7) Data Security
14Pearl Travel maintains commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no system, network, website, transmission method, storage platform, or security procedure is completely secure.
Accordingly, 14Pearl Travel does not guarantee absolute security and disclaims liability for unauthorized access, cyberattacks, data breaches, interception, theft, corruption, destruction, disclosure, or loss of information except to the extent liability cannot be disclaimed under applicable law.
8) Retention of Information
We may retain information for as long as reasonably necessary to:
Provide services
Maintain business records
Resolve disputes
Enforce agreements
Comply with legal, tax, accounting, insurance, regulatory, and operational requirements
9) Marketing Communications
You may receive promotional communications from 14Pearl Travel.
You may opt out of marketing emails by using the unsubscribe link included in such communications or by contacting us directly.
Transactional and travel-related communications may still be sent when necessary to provide services.
10)Cookies and Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, personalize content, understand website usage, improve user experience, and evaluate marketing effectiveness.
You may modify browser settings to limit or disable cookies, though certain website functions may not operate properly.
11) Third-Party Websites
Our website may contain links to third-party websites.
14Pearl Travel is not responsible for the content, privacy practices, security, policies, or actions of any third-party website, platform, supplier, or service provider.
12) Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or deletion of certain personal information maintained by 14Pearl Travel.
14Pearl Travel may decline requests where permitted or required by law, where necessary to complete travel services, maintain business records, comply with legal obligations, prevent fraud, protect legal rights, enforce agreements, or satisfy insurance, tax, accounting, or regulatory requirements.
13) No Warranties
To the fullest extent permitted by law, 14Pearl Travel makes no representation, warranty, or guarantee regarding the accuracy, completeness, reliability, availability, security, or uninterrupted operation of any website, platform, technology provider, supplier system, or third-party service.
14) Limitation of Liability
To the fullest extent permitted by law, 14Pearl Travel shall not be liable for any indirect, incidental, consequential, special, punitive, exemplary, reputational, business interruption, data-loss, cyber-related, or similar damages arising from or relating to the collection, storage, transmission, disclosure, processing, or protection of information.
15) Changes to this Privacy Policy
14Pearl Travel may modify this Privacy Policy at any time by posting an updated version on its website.
The most current version shall control and shall become effective upon posting.
Continued use of our website, services, communications, or travel-planning services following publication of an updated Privacy Policy constitutes acceptance of the revised Privacy Policy.
Contact Information
Questions regarding this Privacy Policy may be directed to:
Hudson Pearl Holdings LLC
d/b/a 14Pearl Travel